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Frequently Asked Questions
  1. Are all tickets on Golden Tickets authentic?
    Yes, all tickets sold on Golden Tickets are 100% authentic and guaranteed for entry.
  2. When will I receive my tickets?
    You will receive your tickets before the event date. Delivery details will be shared after purchase confirmation.
  3. Can I get a refund if an event is canceled?
    Absolutely! If the event is canceled and not rescheduled, you will receive a full refund.
  4. Are the seats together?
    Yes, all tickets for the same order are for side-by-side seats unless stated otherwise.
  5. Is Golden Tickets affiliated with any venue or team?
    No, Golden Tickets is an independent ticket marketplace and is not affiliated with any box office, promoter, or team.
  6. How do I contact customer support?
    You can reach us via phone, email, text, or LiveChat—available daily until 10 PM.
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Golden Tickets is an independent, privately owned company engaged in the service of locating and providing tickets for admission to all sporting events, concerts and theatre throughout the world. We are not affiliated with, nor do we have any licenses or strategic alliances with, nor are we authorized by any box office, promoter, venue, theatre, stadium, professional sports team, college sports team or sporting association. Any and all copyrights, trademarks, or trade names used by us are for descriptive purposes only. We are not acting on the authority of or by the permission of any organization. We are able to provide hard to locate tickets for events through our many contacts and various sources. OUR PRICES CAN BE MUCH HIGHER THAN THE FACE VALUE OF THE TICKETS, depending on the costs to obtain them. The degree of difficulty to locate, availability and pricing can vary greatly from one event to another.

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